STORE POLICY

CUSTOMER CARE

Established in 1832, Brantview Farms Maple is a family-run business dedicated to producing and selling the highest quality maple syrup and maple products.  Located in Pennsylvania's Laurel Highlands, our sugar camp has 10,000+ tree taps and produces Grade A Amber 100% pure, single source maple syrup.  We appreciate our customers and offer a 100% satisfaction guarantee on our maple products. Our business has been successful for eight generations and there is a reason - we care.

PRIVACY & SAFETY

This privacy notice discloses the privacy and safety practices for brantmaple.com

  • This privacy notice applies solely to information collected by this website.

  • brantmaple.com collects personal data that can include name, address, phone number and email as a point of contact through various online forms employed as well as through customer shopping experience. This data is stored through the website host wix.com and may be used as means for communications regarding orders, questions and inquiries, and occasionally for marketing and promotional contact. 

  • Visitors can opt out of marketing and promotional communication, however certain personal data is required for site purchases or direct inquiries.

  • Your personal data is only accessed by classified personnel. The data is stored and security is maintained through wix.com

  • If you see there is an error with some or all of your personal data collected on this website, please call 814-267-3273 or email us to update your information.                                                                    

    Information Collection, Use, and Sharing                                                              We are the sole owners of the information collected on this site. We only have access to collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone. We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our business, other than as necessary to fulfill your request, e.g. to ship  and process an order. Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy and safety policy.       

    Your Access to and Control Over Information                                                        You may opt out of any future contact from us at any time. You can do the following at any time by contacting us via email or phone (814-267-3273):

  • See what data we have about you, if any.

  • Change/correct any data we have about you.

  • Have us delete any data we have about you.

  • Express any concern you have about our use of your data                                                                 

    Security
                                                                                                            We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the Web page. While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.                                              

    Orders                                                                                                          We request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we'll use this information to contact you.
                             
    Cookies & Pixels                                                                                            We use "cookies" and Facebook Pixels on this site. A cookie is a piece of data stored on a site visitor's hard drive to help us improve your access to our site and identify repeat visitors to our site. Cookies enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site. Facebook pixel is code that collects data which tracks conversions from Facebook ads and optimized ads. Pixel also builds targeted audiences for future ads and markets to people who have already taken some kind of action on our website. It works by placing and triggering cookies to track users as they interact with our website and Facebook ads.

    Links                                                                                                            This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information. 

    If you feel that we are not abiding by this privacy and safety policy, you should contact us immediately via telephone at 814-267-3273 or via email.

WHOLESALE INQUIRIES

 

We love to grow and partner with other businesses.  Our maple syrup and maple products are offered at a number of locations in Pennsylvania and Maryland (see list on Contact page).  If you are interested in our products, please contact us for additional wholesale information and pricing.

PAYMENT METHODS

Credit / Debit Cards
PAYPAL

Offline Payments

CONTACT US

814-267-3273

brantviewfarms@gmail.com
347 Vanyo Road - Berlin, PA

SWEET & SOCIAL

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